Category archive for ‘Crisis Management’
Have Food Safety Audits Reduced the Number of Recalls?
By Victor Muliyil Major Canadian food retailers and manufacturers rely on the Global Food Safety Initiative (GFSI) approved food safety schemes, (sometimes with additional specific criteria), as the primary criterion for supplier or vendor qualification. The question is: have food safety audits reduced the number of food safety recalls? There is little published evidence correlating […]
Handle With Care: The Silver Lining for Your Brand in a Food Product Recall
By Steve Hather The thought of a product recall can scare even the most seasoned executives in the food industry. Examples of companies that have incidents and product recalls escalating into a crisis litter social media. Some lose short term sales but bounce back, some take ages to recover. Some don’t make it back at […]
Social Media and Recall Management Communication: Are You Prepared?
By Joan Martino Does your company have a communication strategy that includes “social media” in a crisis? More than three billion people actively use social media, and more than 60% of adults use these sources for current news. Recall Management Plans typically follow a systematic investigative approach to ensure the public is protected from unsafe […]
Are Your Employees Trained to Handle a Crisis Correctly? Here’s How to Tell
By Joan Martino Ever wonder if your employees or teaching audience can react in the right manner when a crisis or non-compliant event occurs in the food supply chain? Do you wake up in the middle of the night thinking of something important you forgot to tell your staff? Or perhaps you are on vacation […]
Rethinking the Global Approach to Food Fraud: A Comparative Overview
By Cesare Varallo I had the chance to lead a panel on food fraud this summer at Alberto Alemanno’s Summer Academy in Global Food Law & Policy and I and my panel co-chair, Francesco Montanari, found the experience very insightful. The Summer Academy is an established one-week summer program that brings together practitioners, policymakers, industry […]